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Privacy Policy

Last updated: June 2026

This Privacy Policy explains how ArgenCoat Painting ("we", "us", "our") collects, uses and protects the personal information you provide when you contact us or use this website. We are committed to handling your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information we collect

When you submit our quote form, call us, or message us on WhatsApp, we may collect:

  • Your name
  • Your phone number and/or email address
  • Your suburb or job location
  • Details about the painting work you are enquiring about

We only collect information that you choose to provide to us.

2. How we use your information

We use the information you provide to:

  • Respond to your enquiry and prepare a quote
  • Arrange and carry out the work you request
  • Contact you about your job or quote

We do not sell or rent your personal information to anyone.

3. Third-party services

To run this website and respond to enquiries, we use a small number of trusted third-party services that may process some of your information on our behalf:

  • Form delivery — our quote form is delivered to our email inbox via a form-handling service. Your submission is sent to us by email.
  • Google services — we may use Google Ads and Google Analytics to understand how visitors find and use our site and to measure the performance of our advertising. These services may set cookies and collect anonymised usage data.
  • WhatsApp — if you choose to message us via WhatsApp, your message is handled under WhatsApp's own privacy terms.

4. Cookies

This website may use cookies and similar technologies, including those set by Google, to measure traffic and advertising performance. You can disable cookies in your browser settings; some features may not work as intended if you do.

5. Storage & security

We take reasonable steps to protect the information you provide from misuse, loss, and unauthorised access. We keep your information only for as long as needed to respond to your enquiry and meet our legal and business obligations.

6. Access & corrections

You may ask us to access, update, or delete the personal information we hold about you at any time. To do so, contact us using the details below and we will respond within a reasonable timeframe.

7. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:

This policy may be updated from time to time. Any changes will be posted on this page.